This costume rental company is as good as it gets! I've been using them for 5 years. I've rented a few items and then also costumed whole shows from their racks. If doing a whole show, they assign you a designer and their choices are phenomenal. They let you shop the racks or put the looks together for you. They are friendly, efficient, easy to work with and they taylor the costumes to fit. I'm shocked anyone left a bad review. Perhaps they didn't call ahead. They costume a lot of shows so are sometimes very busy with deadlines. I've NEVER had a problem getting help. t travel 60 miles to use them and it is worth it. Cost friendly as well as helpful and their costumes are neat, clean and BEAUTIFUL! I love this place AND the people working there.